Survey Says: What Individuals Say About Our Programs

Published 09/29/2016

96.6% of individuals in FHR programs recommend our services.*

When asked why, their answers focused on staff, people, and help.

At FHR, our staff are our greatest asset – we say this often and with good reason. It is because of their expertise and determination that FHR provides the person-centered and compassionate care that makes a difference in the lives of the individuals and families we serve. Every day, our staff work with each individual to evaluate their needs, help them manage their symptoms, and assist them in finding ways to lead more productive and independent lives.  

Additional results we are proud to share:

FHR workforce members believe I can grow, change, and recover from my mental illness:
91.1% of FHR’s individuals answered strongly agreed/agreed

I am satisfied with my treatment plan:
92.8% of FHR’s individuals answered strongly agreed/agreed

Overall, I am happy with the services I receive from Fellowship Health Resources:
94.1% of FHR’s individuals answered strongly agreed/agreed

The location of services is convenient:
94.4% of FHR’s individuals answered strongly agreed/agreed

To learn more about our quality improvement programs and initiatives, contact FHR’s Director of Quality Management Douglas Duford at dduford@fhr.net.

*Based on results compiled from 1,101 Satisfaction Survey participants. Word Cloud derived from responses when asked: What do you like about FHR?